1. Information we collect
Account details (name, email, and where applicable school/organisation); profile and education information you provide; your conversations with the AI guide; and limited payment information processed by Razorpay (we receive confirmation and metadata such as method and last-4 digits — never your full card number).
2. How we use it
To provide and personalise the service, build your career profile, process payments, provide support, ensure safety and security, and improve the product. We do not sell your personal data.
3. Sharing
If you use CareerGuide through a school or counsellor, they see an AI-generated career profile and aggregated analytics — never your raw chat messages. We share data with service providers (e.g. cloud hosting, our payment partner) only as needed to run the service, and as required by law.
4. Minors
CareerGuide is used by students who may be minors. Where required, use should be with the involvement or consent of a parent, guardian, or school. Parents/guardians may contact us to access or delete a child's information.
5. Security & retention
We use industry-standard safeguards to protect your data and retain it only as long as needed to provide the service or as required by law. No method of transmission is 100% secure.
6. Your rights
You may access, correct, or request deletion of your personal data, and withdraw consent, by contacting support@careerguide.com.
7. Contact
Privacy questions: support@careerguide.com.
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